Customer Support
Resources You Can Rely On
Whatever you need, we’re here for you. Find documents to get your business’s solutions up and running, ensure you are compliant, prove certification and more. If you can’t find the answer you’re looking for below, visit our Customer Gateway for more support.
Customer Onboarding
Are you a new customer? Review the below documents so we can start working through your waste challenges together. If you need shipping services, be sure to fill out the credit application so we can get approval and begin.
As we transition to the Reworld™ brand, some materials may still include the Covanta name. These forms are valid.
Waste Characterization Forms To find the form you need, simply identify the appropriate waste category.
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Hazardous Waste Profile Form When disposing of hazardous wastes
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Non-Hazardous Waste Profile Form When disposing of non-hazardous waste types
State Forms State-specific certifications, addendums and other required documentation to help you demonstrate your compliance.
Connecticut
New York
Pennsylvania
Preparing Materials for Delivery
Find all the details you need to ensure your materials are properly packaged, labeled and securely delivered to us.
Understanding Costs
Get the detail you need to make an accurate budget by accessing FAQs on fuel, insurance, and other charges and fees.
Find more of what you need through the client portal
If you’re already a customer, you can access our client portal for support day and night and to find what you need most quickly.